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Zigbee is a communication protocol which, like Wi-Fi and Bluetooth, allows your smart devices to communicate with each other. Zigbee is a so-called ‘mesh’ network. In a mesh network, two or more devices are connected to each other, so each device is always connected to at least one other device. So they work together continuously.

Wi-Fi is a technology that allows devices to connect to each other over a wireless network. Wi-Fi uses radio waves, instead of a cable, to provide wireless internet access at high speeds.

A Wi-Fi network operates from one central point while in a Zigbee network the products are interconnected, so the range of a Zigbee network is ‘infinite’ (given enough devices). A Wi-Fi network is faster than Zigbee, allowing more effective processing of large data streams (such as from a camera). A Zigbee network is more energy-efficient, partly because of its lower speed, which in turn makes it more efficient with battery-powered products such as the motion sensor.

You can build a huge network with Zigbee because communication hops from product to product, so your range is endless. In addition, Zigbee is very energy-efficient.

2.4 GHz Wi-Fi has a strong signal that passes through walls, doors and ceilings. This gives your Wi-Fi network a long range of up to 40 meters. What’s more, Wi-Fi is a very affordable protocol.

2.4 GHz is the wavelength (also called band or frequency) at which the Wi-Fi signal is transmitted. Wi-Fi over 2.4 GHz has many benefits, as it’s a strong signal that passes through walls, doors and ceilings. Your Wi-Fi network therefore has a long range. Our products only use 2.4 GHz and do not work on 5 GHz networks.

While configuring a new device, 2.4 GHz Wi-Fi is required. Once the device is installed, you can also control it via 3, 4 or 5G.

No, you need to be connected to a 2.4 GHz Wi-Fi network (in combination with a Gateway). Note that the switch will also operate on Bluetooth.

No, you need 2.4 GHz Wi-Fi.

Zigbee 3.0 is the latest version, replacing older Zigbee versions.

The 5 GHz band has a shorter range compared to the 2.4 GHz band because with bandwidth, the higher the frequency, the shorter the range. In other words, if you use a lower frequency such as the 2.4 GHz band, the distance it can cover will be greater than that of the 5 GHz band. Conversely, 5 GHz features higher speeds which is useful for streaming videos and the like. For Lightpro products, this has no added value.

Press ‘Network Settings’ and then ‘Wireless’. Now you can enter a different Wi-Fi channel under ‘Band’. Now scroll all the way down and click ‘Apply’.

Make sure your product is no further than 16 meters away from the router to add in the app.

The range of Zigbee is infinite, as communication hops from product to product. You can maintain a maximum distance of 20 meters between two different products.

Up to about 40 meters.

Voice Control is a feature that lets you talk to devices. Thanks to voice recognition, those devices then know what you are saying. This is a very complex technology that is getting smarter thanks to Artificial Intelligence.

The Lightpro app works on almost all devices with iOS or Android as the platform.